ARTICLE 1 – Scope
These General Terms and Conditions of Sale apply, without restriction or reservation, to any transaction involving the connection of a partner (‘the Partner ‘) of LUXURIOUS BEAUTY BOOKING (‘the Provider’) with consumers and non-professional customers. (‘Customers’ or ‘the Customer’) in the areas of hairdressing, beauty treatments, wellness, relationship techniques, sports coaching (‘Services’) via the website www.luxuriousbeautybooking.com
The main characteristics of the Services are presented on the website www.luxuriousbeautybooking.com
The Customer is required to read them before placing any order. The choice and purchase of a Service is the sole responsibility of the Customer.
These conditions apply to the exclusion of all other conditions, and in particular those applicable for other marketing channels for the Services.
They may be supplemented by specific conditions, set out on the website, before any transaction with the Client.
These General Conditions of Sale are accessible at any time on the website and will prevail, if necessary, over any other version or any other contradictory document.
Unless proven otherwise, the data recorded in the service provider’s computer system constitutes proof of all of the transactions concluded with the Client.
In accordance with article 13 of law n ° 1.165, the Customer has a right of opposition, access and modification relative to the processing of his personal data by writing, by post or by email, justifying his identity, to :
LUXURIOUS BEAUTY BOOKING
Mme Monia DEVISSI
AAACS – Le Park Palace
The Customer declares to have read these General Conditions of Sale and to have accepted them by checking the box provided for this purpose before implementing the online ordering procedure.
The validation of the order of Services by the Customer implies acceptance without restriction or reservation of these General Conditions of Sale.
The Customer acknowledges having the capacity required to contract and acquire the Services offered on the website www.luxuriousbeautybooking.com
These General Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer’s purchase is that in force on the website on the date of placing the order.
The Services presented on the www.luxuriousbeautybooking.com website are offered for sale in the following territories : Principality of Monaco, France.
ARTICLE 2 – Orders
The Customer selects on the site the services he wishes to order, in the following ways :
- Selection of a service and the desired schedule,
- Creation of an account or identification,
- Order validation,
- Payment method validation,
- Confirmation of the order by LUXURIOUS BEAUTY BOOKING.
The contractual information is presented in French or in English and is subject to confirmation at the latest at the time of validation of the order by the Customer.
The registration of an order on the Provider’s site is made when the Customer accepts these General Terms and Conditions of Sale by checking the box provided for this purpose and confirming their order.
The Customer has the possibility to check the detail of his order, its total price and to correct any errors before confirming his acceptance .
This validation implies acceptance of all of these General Terms and Conditions and constitutes proof of the sales contract.
It is therefore up to the Customer to check the accuracy of the order and immediately report any errors.
The sale of Services will only be considered final after the Client has received confirmation of acceptance of the order by the Service Provider, by email and after receipt by the latter of the full price.
Any order placed on the website www.luxuriousbeautybooking.com constitutes the formation of a contract concluded at a distance between the Customer and the Service Provider.
For organizational reasons, any order for a service placed after 8 p.m. cannot be fulfilled until 2 p.m. the following day.
LUXURIOUS BEAUTY BOOKING reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.
For services giving rise to the establishment of a preliminary estimate, the sale of Services will only be considered final after:
- establishment of a quote by the Service Provider and sending to the Customer of the confirmation of the acceptance of the order by email.The quotes established by the Service Provider are valid for a period of 3 days.
- validation of the estimate and of the other possible methods of supply of the Services by the Customer by email.
Modification of the order
Once confirmed and accepted by the Provider, under the conditions described above, requests for modifications can only be taken into account within the limits of the Provider’s possibilities and provided that they are notified by email to the Provider 48 hours before less before the date scheduled for the provision of the Services ordered. If necessary, these modifications will give rise to an adjustment of the price.
Failing agreement, the initial order will apply.
When control is validated more than 7 days before the date of delivery, the customer has the right of withdrawal provided by the Sovereign Order No. 6702 of December 7, 2017.
The service ordered will be canceled without charge.
When an order is validated less than 7 days before the date of the service , the Customer expressly waives his right of withdrawal .
The following penalties will be applied :
- cancellation more than 24 hours before the start of the service : fixed cancellation costs of 10% of the amount of the order,
- cancellation more than 12 hours before the start of the service : fixed cancellation costs of 30% of the amount of the order,
- cancellation more than 8 hours before the start of the service : fixed cancellation costs of 50% of the amount of the order,
- cancellation the same day : fixed cancellation costs of 10 0% of the amount of the order
ARTICLE 3 – Rates
The Services offered by the Service Provider are provided at the rates in force on the website www.luxuriousbeautybooking.com or according to the quote established by the service provider, when the order is registered by the Service Provider.
The prices take into account any reductions which may be granted by the Service Provider under the conditions specified on the website www.luxuriousbeautybooking.com
These prices are firm and cannot be revised during their period of validity, as indicated on the website www.luxuriousbeautybooking.com, the Service Provider reserving the right, outside this period of validity, to modify the price at any time.
An invoice is established by the Service Provider and delivered to the Customer when the Services ordered are provided.
ARTICLE 4 – Payment conditions
The price is payable in cash, in full on the day of placing the order by the Customer, according to the methods specified in the article “Orders” above, by secure payment according to the following methods:
- by bank cards: Bank Card, Visa, MasterCard, American Express, other bank cards
- by Paypal.
Payment by bank card is irrevocable, except in the event of fraudulent use of the card. In this case, the Customer may request the cancellation of the payment and the return of the corresponding sums.
Payment data is exchanged in encrypted mode using the protocol https/ssl.
The Service Provider will not be required to provide the Services ordered by the Customer if the price has not been previously paid in full under the conditions and above indicated.
The payments made by the Customer will only be considered final after effective collection of the sums due by the Service Provider.
ARTICLE 5 – Provision of Services
LUXURIOUS BEAUTY BOOKING does not intervene at the time of the prestation, which is the sole responsibility and competence of the Partner.
The Partner intervenes on the days and times scheduled during the validation of the order, at the address specified by the Customer when ordering .
The provision of the Services may take place at any other place designated by the Customer in the area of intervention of the partners of LUXURIOUS BEAUTY BOOKING , subject to 12 hours notice before the start of the service.
If the services ordered have not been provided within two hours of the scheduled time, for any reason other than force majeure or the fact of the Client, the sale may be resolved at the Client’s request in writing on any durable medium (electronic mail, RAR mail, etc. )
The sums paid by the Customer will then be returned to him no later than fourteen days following the date of termination of the contract, to the exclusion of any compensation or deduction.
At the end of the Service, the Customer will have the option of evaluating the Partner, via a rating system; this application may, at the choice of the Client, be published online.
ARTICLE 6 – Responsibility of the Service Provider – Guarantee
The Customer acknowledges and accepts that the responsibility of LUXURIOUS BEAUTY BOOKING is limited to its digital intermediary.
In no event LUXURIOUS BEAUTY BOOKING can not engage its responsibility under benefits since, as digital intermediate, LUXURIOUS BEAUTY BOOKING is not responsible for their implementation.
However, the Customer agrees to be traced back to LUXURIOUS BEAUTY BOOKING any difficulties he would have met e during the performance of the service by a partner of the latter within 72 hours from the completion of this , in writing on any durable medium (electronic mail, RAR mail, etc.) .
In the absence of reservations or complaints expressly expressed by the Customer within this period , the service will be deemed to comply with the order, in quantity and quality.
In any event, if the responsibility of LUXURIOUS BEAUTY BOOKING were to be sought, it would be limited to the reimbursement of the Services actually paid for by the client.
ARTICLE 7 – Intellectual property
The content of the website www.luxuriousbeautybooking.com is the property of LUXURIOUS BEAUTY BOOKING .
It is protected by Monegasque and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and may constitute an offense of counterfeiting.
ARTICLE 8 – Force majeure
The Parties cannot be held responsible if the non-performance or the delay in the performance of any of their obligations, as described herein, results from a case of force majeure.
ARTICLE 9 – Droit applicable – Langue
These General Conditions of Sale and the operations arising therefrom are governed by Monegasque law.
They are written in French. In the event that they are translated into one or more languages, only the French text will prevail in the event of a dispute.
ARTICLE 10 – Disputes
All disputes to which the purchase and sale operations concluded in application of these general conditions of sale could give rise, concerning their validity, their interpretation, their execution, their termination, their consequences and their consequences and which could not have been be resolved between the seller and the customer will be submitted to the competent courts of the Monegasque civil order under the conditions of common law.
ARTICLE 11 – Pre-contractual information – Customer acceptance
The Customer acknowledges having had communication, before placing their order and concluding the contract, in a legible and understandable manner, of these General Conditions of Sale and in particular the following information:
- the essential characteristics of the Services, taking into account the communication medium used and the Service concerned,
- the price of the Services and related costs
- in the absence of immediate performance of the contract, the date or the period by which the Service Provider undertakes to provide the Services ordered ,
- information relating to the identity of the Service Provider, his postal, telephone and electronic contact details, and his activities, if they do not emerge from the context,
- information relating to legal and contractual guarantees and to their methods of implementation;
- the functionality of digital content and, where applicable, its interoperability;
- the means of payment accepted.
The fact for a natural (or legal) person to order on the website www.luxuriousbeautybooking.com implies acceptance and full acceptance of these General Conditions of Sale and obligation to pay for the Services ordered, this which is expressly recognized by the Customer, who waives, in particular, to avail himself of any contradictory document, which would be unenforceable against the Service Provider.
APPENDIX 1 – WITHDRAWAL FORM
This form must be completed and returned only if the Customer wishes to withdraw from the order, except for exclusions or limits to the exercise of the right of withdrawal according to the applicable General Conditions of Sale.
LUXURIOUS BEAUTY BOOKING
Madame Monia DEVISSI
AAACS – Le Park Palace – 98000 MONACO
- Order from : …………………………………………………..
- Order number : …………………………………………………..
- Name of Client : …………………………………………………..
- Customer address : …………………………………………………..
Signature of the Client (only in the event of notification of this form on paper):
Made in …
The … /… / 2020